Refund Policy

Last updated: 25 May 2026

30-day money-back guarantee

We want you to be fully satisfied with Carfolio. If you are not happy with your paid subscription (Driver or Pro), you can request a full refund within 30 days of your original purchase date. No questions asked.

How to request a refund

Email us at contact@carfolio.site from the address you used at checkout, including your order ID or receipt. We process refunds via Stripe within 5 business days, straight back to your original payment method.

Eligibility

Refunds apply to first-time subscriptions and renewals within the 30-day window.
Refunds are issued to the original payment method.
If you received a refund for a previous subscription, a second refund for the same account may be denied at our discretion.
Gift or transferred subscriptions are not eligible for refunds by the recipient.

Processing time

Refunds are typically processed within 5–10 business days. The exact timing depends on your bank or card issuer. You will receive an email confirmation once the refund is issued.

Partial refunds and proration

We do not offer partial refunds or proration for unused portions of a subscription period outside the 30-day guarantee window. If you cancel after the 30-day period, you retain access until the end of your current billing period.